Terms of Use
(a) The Company will provide Services to You subject to continuous compliance with the terms and conditions stipulated in this document. The Services are extended through the Platform that enables You to avail the Security Solutions provided by the Company on the Platform.
(b) By using the Platform or Services, You agree to comply with and be legally bound by the Terms of Service. These Terms govern Your access to and use of the Platform and Services and constitute a binding legal agreement between You and the Company.
(c) If You do not agree to these Terms, kindly do not access or use the Website, Application, or Services. The User can access the Services directly via the Platform.
(d) If You do not agree to these Terms, kindly do not install the plug-in services extended by the Company on Your website or platform or servers.
(e) You acknowledge and agree that, by accessing or using the Platform or Services or by availing any Services therein from the Platform, You are indicating that You have read, and that You understand and agree to be bound by these Terms and receive our Services.
(f) We reserve the right at any time to modify, suspend or discontinue the Service and/or eliminate any aspect or features of the Platform or the Services (or any part or content thereof) as it deems fit, without notice at any time and shall not be held liable to any third party for such change or modification or discontinuation as specified hereinabove. The Company makes no commitment, express or implied, to maintain or continue any aspect of the Platform/Services. All prices are subject to change, as the Company may deem fit at any time. The Company will notify You about any change in the Terms of Service or the fees or the Services or features of Platforms, via any medium including notice on the Platform.
(g) The Company may, based on any form of access to the Platform or Services or sign-ups, including free trials, through any source whatsoever, contact the User through SMS, e-mail and/or call or browser push notifications, to give information about its products as well as notifications on various important updates and/or to seek permission for demonstration of its products and/or for marketing purposes and/product support notifications and/or any notification in connection with the Service availed by the User. The User expressly grants such permission to contact him/her through telephone, SMS, e-mail. After the registration via the Platform, You acknowledge and agree that the employees of the Company or any person authorized by the Company in this regard may contact You for the above-mentioned purposes and promotional purposes through telephone, SMS, email etc. The Company shall have the right to monitor the download and usage of the Platform/Services and the contents thereof by the User, as specified in the privacy policy of the Company in order to enable effective and efficient usage of the Services and access to improvised and customized Security Solutions.
(h) The Company has taken the best efforts to train the personnel engaged in the sales and customer service departments; however, it makes no warranties or representations whatsoever regarding the quality and competence of such personnel. The Company would not be responsible in any manner for any deviant behavior of any such personnel. The User may give us feedback about the services provided by such personnel and the Company reserves the right and discretion to take any action in this regard.
(i) The Platform and Services or any content are compatible only with certain devices/tablets/instruments/hardware. The Company shall not be obligated to provide workable products and/or services for any instruments that are not recognized by the Company or which are not compatible with the Company's products and Services. The Company reserves the right to upgrade the table/type of compatible devices as it may deem fit from time to time.
(j) In the event the User is an intermediary handling the websites or platforms or infrastructure on behalf of certain third parties and has availed the Services extended by the Company for such third parties, the User is liable to secure prior permission and approval from the owner of the infrastructure as may be required while availing the Services specified hereunder. The Company reserves the right to terminate the User Account and/or deny access to the Platform if it is brought to the Company’s notice or if it is discovered that the User does not meet the conditions herein.
(k) You understand that while accessing the Services You may be required to share Your credentials or delegate access to the infrastructure, including but not limited to Your websites. You acknowledge and agree that (i) You are hereby voluntarily providing access to such sensitive data and information, subject to prior approval from the owner of such infrastructure; and (ii) You are the lawful owner of the intellectual property rights associated therein or have obtained the prior approval of the owner of the said intellectual property rights. The Company shall not be held liable for any such non-compliance on the part of the User. While We have mechanisms in place to safeguard Your information after We receive it, no transmission of data over the internet can be fully secure and We make no representation in respect of the same.
(l) You acknowledge and agree that while extending the Services including but not limited to malware removal services, the Company may modify or delete or install or alter files or data on their server/infrastructure in order to undertake the malware removal to the best possible extent and/or to provide any other Services.